Air Canada to Offer Refunds for Flights Affected by COVID-19 Since February 1, 2020

Ottawa: Gerald Soroka, Member of Parliament for Yellowhead is pleased to advise constituents that Air Canada customers whose fares were non-refundable and cancelled due to COVID-19 since February 2020, are able to submit a refund request.

As of April 13, 2021, customers who purchase non-refundable fares whose future flights are cancelled or rescheduled by more than three hours will have the option of a refund.

The airline will not recall commissions for refunded tickets that travel agency partners process.

Customers can request a refund through their travel agent or online at: www.aircanada.com/refund until June 12, 2021.

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