OTTAWA: Gerald Soroka, Member of Parliament for Yellowhead, wishes to advise that Sunwing will be offering full customer refunds after reaching a deal with the Canada Enterprise Emergency Funding Corp. allowing more customers to receive refunds.
Those with non-refundable bookings whose vacations were cancelled due to the pandemic, and who have received a future travel credit or travel vouchers, can now request a full refund or keep their travel credit.
Future travel credits are available for travel up to Sept. 30, 2026.
To request a refund, eligible customers and travel agents must submit a request through an online COVID-19 refund request form by Aug. 27.
The new policy applies to hotels, flights and vacation packages booked on or before Friday, June 25, 2021 for travel scheduled on or after Feb. 1, 2020.
More information can be found at: https://www.sunwing.ca/en/request-a-refund