Alberta Health Services COVID-19 resources:
Alberta Public Health Order
- To protect the health and safety of Albertans, law enforcement agencies now have full authority to enforce public health orders and issue fines for violations.
- Albertans are legally required to self-isolate for 10 days if you have a cough, fever, shortness of breath, runny nose, or sore throat that is not related to a pre-existing illness or health condition.
- Submit a complaint regarding the Health Order compliance here: https://ephisahs.albertahealthservices.ca/create-case/
What Should I Do If I Think I Have COVID-19?
- If you have returned from travel outside of Canada or have been in close contact with a known case you MUST self-isolate for 14 days following your return/exposure and monitor yourself for symptoms.
- If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).
- Complete the COVID-19 Self-Assessment to determine if you should receive testing for COVID-19
- If you are quarantined because you recently came back from outside the country, or you are a close contact of a confirmed case of COVID, you must remain on your own property. Under no circumstance should you leave your property during the 14 days of self-isolation.
- Please do not visit a hospital, lab or healthcare facility without consulting Health Link 811 first.
- Most of Alberta’s family physicians are continuing to provide services during COVID-19.
- Patients should continue to consult with their family physician for non-urgent health concerns, including care for chronic conditions and any new health concerns unrelated to COVID-19.
- Please call your physician’s office before attending in person to determine whether in-person or virtual care is the best option. If you do not have a family doctor, please visit AlbertaFindADoctor.ca.
- If your symptoms worsen, call 811. We are experiencing heavy call volumes and will get to your call as quickly as we can.
- Call 911 if you are seriously ill and need immediate medical attention. Inform them that you may have COVID-19.
If you are in mandatory self-isolation:
- Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
- You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
- If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour’s, you may go outside on the balcony.
- This directive is consistent with the new federal requirements under the Quarantine Act.
Where can you find the federal self-assessment tool?
Where can I get the most up to date information on the coronavirus (COVID-19) and actions being taken to protect the health of Albertans?
- For the most up to date information locally including current situation, risk, cases and testing, prevention, etc. please visit https://www.alberta.ca/coronavirus-info-for-albertans.aspx
- Additional information can be found on the Government of Canada’s site here: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
How do I prevent and prepare for COVID-19?
- AHS Resources:
- – https://www.alberta.ca/coronavirus-info-for-albertans.aspx#p22780s5
- – https://www.albertahealthservices.ca/topics/Page16997.aspx
- – Self-isolation information sheet (PDF, 120 KB)
- – Information on social distancing: https://www.albertahealthservices.ca/topics/Page16997.aspx#social
- Health Canada Resources:
Mental Health Resources
- 1-877-303-2642 (Toll free)
- Federal support:
- – The federal government is giving $7.5 million in funding to Kids Help Phone to provide young people with the mental health support they need during this difficult time.
- – Get the support you need
- Alberta Support:
- Mental Health:
- – The COVID-19 pandemic can have a significant impact on Albertans’ mental health.
- – Resources are available if you need a little extra support, advice on handling stressful situations, or ways to talk to children.
- – If you need help, call the Mental Health Help Line at 1-877-303-2642 day or night, seven days a week.
- – You can also access help and advice through the Addiction Help Line at 1-866-332-2322.
- – https://www.alberta.ca/coronavirus-info-for-albertans.aspx#toc-2
- Family violence:
- – If you or someone you know is at risk of family violence, help is available.
- – Call our 24-hour Family Violence Info Line at 310-1818 to get anonymous help in over 170 languages.
- – Find information on shelter and financial supports
- – Learn how to recognize and prevent family violence
- Child neglect and abuse:
- – Children are at a higher risk for neglect and abuse during times of uncertainty and crisis.
- – Call 1-800-387-KIDS (5437) toll-free, 24/7 if you think a child is being abused, neglected or sexually exploited.
- – Learn the signs of abuse